Anything you'd like to know about this shop?
Frequently Asked Questions
About The products
What are the materials used on the jewels?
All metal parts on jewels you can find on this website are made in gold plated or silver plated brass.
They are all chemicals and Nickel free, which makes them allergy free.
Is polymer clay a good material?
Polymer clay is defenetly a good choice when it comes to jewelry creation. Despite its infinite range of colors possibilities It is :
- lightly soft so it won't break if it falls.
- Leightweight so it makes it easy to wear and you don't feel it when you wear the earrings.
-its also reusable so all the leftover when cutting pieces will be reused in a new model. its a zero waste process.
How can I take care of my jewels?
First of all, avoid every contact with water or perfume / chemicals with the metallic and leather parts.
those could make the gold plating fade or tarnish.
the tarnishing will depend on the skins acidity so even if all the parts are anti tarnishing treated this could unfortunately happen.
If that happens, you can easily bring back the shine with a jewelry cloth or tarnish remover
You can also use a wet gentle fabric to wash the clay parts if they get dirty.
Can I ask for a peronalisation of an item?
Yes, you can easily use the contact formular to ask for a custom length or colour of leather or clay.
We will then communicate directly about it and set the price difference if there is some.
How are shipping costs calculated?
A fixed shipping cost is calculated at checkout depending on the region you want to be delivered.
each shipping includes a tracking number.
If you are not satisfied by the product you received, you have 10 days after receiving your parcel to make an exchange or resend.
All the shipping cost are then on your charge.
You would like to exchange the product or get a refund? Do drop me an email at email@example.com
All returns should be made in 10 days of purchase.
Please note that the shipping cost when purchasing will not be refunded.